Customer care starts from the first point of contact, be it an email, text, or phone call.
I will arrange to visit your property to discuss your requirements.
The first clean will probably require more time to bring your windows up to a very good standard; this will incur a small additional charge, which will be discussed on my visit, then great looking windows!
When your windows are cleaned, the frames are also cleaned at the same time... Using pure water, which has all the impurities removed, leaves your windows clean and spotless.